Alyans Auto | Volkswagen & Jetta in Uzbekistan

This Privacy Policy does not apply to authorized dealers, partners, or other third parties to whom the User directly provides their personal data, if such parties independently determine the purposes and means of processing personal data. Such organizations are independent controllers responsible for processing the personal data they receive in accordance with applicable law and their own privacy policies. Where the Company transfers Users' personal data to authorized dealers or other partners to process applications, test drives, or other requests, such parties are required to ensure the confidentiality and security of the transferred data in accordance with agreements concluded with the Company and applicable law.

1. General Provisions

This Privacy Policy and Personal Data Processing Policy (hereinafter — the «Policy») defines the procedure for collecting, processing, using, storing, and protecting the personal data of users of the official website configuration.alyansauto.uz in the Republic of Uzbekistan (hereinafter — the «Website»). The Website operator and the entity processing personal data under this Policy is Alyans Auto (hereinafter — the «Company», «we», «us», or «our»). Company contact details: Postal address: 100047, Republic of Uzbekistan, Tashkent, Amir Temur str., 13. Email: info@volkswagen.uz. Website: configuration.alyansauto.uz. This Policy applies to personal data that the Company receives and processes when Users use the Website, fill in feedback forms, submit applications, register for test drives, contact the Company, or use other services available on the Website. The Company may periodically revise and update this Policy. The current version is always published on the Website.

2. Personal Data Processing

Personal data is processed in accordance with the legislation of the Republic of Uzbekistan, including the Law of the Republic of Uzbekistan «On Personal Data» dated July 2, 2019 No. ZRU-547. The Company processes personal data exclusively for lawful and pre-defined purposes. Processing may be based on: the data subject's consent; the necessity of processing for fulfilling the User's request; conclusion or performance of a contract; fulfillment of obligations established by law; other lawful grounds provided by the legislation of the Republic of Uzbekistan.

3. Data We Collect and Purposes of Use

Depending on how the User interacts with the Website and the Company, the following categories of personal data may be processed.

3.1. Website Visits and Usage

When using the Website, certain technical information may be collected automatically, including: IP address; device type; browser type and version; operating system; date and time of visit; pages visited; referral source; approximate location; cookies and similar identifiers. Such data is used to ensure proper Website operation, analyze traffic, and improve user experience.

3.2. Test Drive Registration

When submitting a test drive application, the Company may collect: first and/or last name; phone number; email address; city or region; selected Volkswagen model; selected dealership; preferred date and/or time; preferred contact method. This data is used to process the application, contact the User, and arrange the test drive.

3.3. Vehicle and Offer Information Requests

When requesting information about Volkswagen models, the Company may process: name; phone number; email; vehicle of interest; selected dealership; request content. This data is used to process the request and provide relevant information.

3.4. Feedback and Inquiries

When contacting the Company through feedback forms, the Company may collect: name and surname; phone number; email; region or city; subject and content of the inquiry. Only data necessary to review the inquiry is processed.

3.5. Marketing Communications

If the User has given consent, the Company may use contact details to send information about Volkswagen models, special offers, events, and news. Marketing messages are sent only with the User's separate consent. The User may opt out at any time.

4. Cookies and Analytics Technologies

The Website may use cookies and similar technologies for proper operation, traffic analysis, and user experience improvement. The following types may be used: essential technical cookies; functional cookies; analytical cookies; advertising and marketing cookies. Users may limit cookie use in their browser settings.

5. Data Retention

The Company retains personal data no longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law. After the processing purposes are achieved, data is deleted, destroyed, or anonymized.

6. Purpose Limitation

Personal data is processed only to the extent necessary to achieve the purposes stated in this Policy. The Company does not use data for incompatible purposes without a lawful basis or the User's separate consent.

7. Personal Data Security

The Company takes necessary legal, organizational, and technical measures to protect personal data from unauthorized access, destruction, alteration, blocking, copying, and other unlawful actions. Access to data is granted only to authorized persons. In the event of an incident, the Company takes measures in accordance with applicable law.

8. Disclosure of Personal Data to Third Parties

The Company may share personal data only when there is a lawful basis, with the following categories of recipients:

8.1. Authorized Volkswagen Dealers

If the User submits a test drive application or information request, the necessary data may be transferred to the relevant authorized dealer to process the application, arrange the test drive, and contact the User.

8.2. Service Providers and Contractors

The Company may engage IT service providers, hosting providers, CRM vendors, analytics services, advertising platforms, and other contractors. Only the necessary data volume is shared with them.

8.3. Government Authorities

The Company may disclose personal data to state, law enforcement, judicial, or other authorized bodies as required by the legislation of the Republic of Uzbekistan.

8.4. Corporate Changes

In the event of reorganization, merger, or other corporate changes, personal data may be transferred to the relevant successor in compliance with applicable law.

9. Third-Party Services and Social Networks

The Website may contain links and elements of third-party services. When interacting with them, third parties may independently collect information. The Company is not responsible for the data processing practices of independent third-party services.

10. Cross-Border Transfer of Personal Data

Use of certain services may require cross-border transfer of personal data. Such transfer is carried out only on lawful grounds and in compliance with the legislation of the Republic of Uzbekistan.

11. Rights of Personal Data Subjects

Under applicable law, personal data subjects have the right to: receive information about processing of their data; know about and access their data; request correction of inaccurate data; request cessation of processing or destruction of data; withdraw consent; object to direct marketing; contact authorized bodies or courts. To exercise your rights, contact the Company using the details provided in this Policy.

12. Personal Data of Minors

The Website is intended for adults. The Company does not intentionally collect personal data from minors without a lawful basis.

13. Consent to Personal Data Processing via Website Forms

When filling in Website forms, the User may be asked to confirm consent. By submitting the form, the User confirms that they have read this Policy, understand the processing purposes, and provide data voluntarily.

14. Questions and Personal Data Inquiries

For questions about personal data processing, contact: Alyans Auto, postal address: 100047, Republic of Uzbekistan, Tashkent, Amir Temur str., 13. Email: info@volkswagen.uz. Website: configuration.alyansauto.uz.

15. Changes to the Privacy Policy

The Company may periodically update this Policy due to changes in legislation, data processing methods, or business processes. The current version is published on the Website.

Last updated: July 2025

PRIVACY POLICY AND PERSONAL DATA PROCESSING